Support

Questions

Before you buy

The questions we get most.

Still stuck?

We answer every email within one business day, usually much faster.

Contact us
How fast do I get the guide?

Immediately. The download link is emailed the moment payment clears, typically inside sixty seconds, and it stays in your account permanently.

What format is it?

A PDF you can read on a phone, tablet or laptop, or print out. Eight chapters, plus the pricing and offer worksheets and the store setup checklist.

I have never sold anything online. Is this for me?

Yes. Chapter one assumes you have no product, no audience and no budget beyond the price of the guide. Every chapter ends in one action you can finish that evening.

Do I need money for ads?

No. The first six chapters get you to buyers without any ad spend. Paid traffic is chapter seven and it is optional.

Do I get future editions?

Yes. Every future edition lands in your inbox at no extra cost, for as long as the guide is published.

Are there ongoing fees?

None. One payment, no subscription and no revenue share on anything you go on to build or sell.

Can I get a refund?

Digital downloads are non-refundable, because the file is delivered immediately and cannot be returned. If your file is faulty or incomplete, contact us and we will fix or replace it promptly. The full terms are in the refund policy.

Which payment methods do you accept?

All major cards plus PayPal, Shop Pay, Apple Pay and Google Pay. Prices are charged in Australian dollars.

My download link has not arrived.

Check your spam folder first, then contact us and we will resend it straight away.